Home > Statement Based on the Act on Specified Commercial Transactions

Statement Based on the Act on Specified Commercial Transactions針

■NAME OF SERVICE PROVIDER/SELLER
Certified Administrative Procedures Specialist Office, Legal English Services in Japan (LESJ)

■LOCATION OF OFFICE OF SERVICE PROVIDER/SELLER
194-1, Kamichou, Kofu-shi, Yamanashi Prefecture, 400-0831 Japan 

■NAME OF REPRESENTATIVE
Kumiko Tanaka

■CONTACT INFORMATION
Tel: +81-(0)55-288-0487 Fax: +81-(0)55-288-0488
E-mail: infolesj@gmail.com (Please change “@” to a one-byte character “@” when sending e-mail to LESJ or simply click on “Contact” button on the menu bar.)

■BUSINESS HOURS
10:00 a.m. to 5:00 p.m. / Closed on: Tuesday, Sunday, and National Holidays

■FEES/PRICES
The standard fees and prices are listed on the Fees and Payment page for reference purposes. The amounts listed include the consumption tax. The fees for consultation (online or in any manner) are JPY2,000 per 30 minutes (tax inclusive). However, such fees are not charged in case an order for preparation of documents is placed after the consultation. The actual fees and prices to be applied vary depending on each project. Please contact LESJ for a quote.

■OTHER EXPECTED COSTS BESIDES FEES/PRICES
The details of expenses to be incurred by customers are presented in advance on a quote. Typically, the expenses to be born by customers include: bank charges for payments, transportation costs, application fees and related expenses such as taxes in the form of revenue stamps that are to be paid to the government for application and/or registration.

■PAYMENT METHOD
Credit card payment via PayPal, Wire Transfer, Payment in Cash

■TIME OF PAYMENT
Payment in advance (in full) for: Visa Services, Bilingual Admin Services, and Translation Services. 10% retainer and the balance payment for: Business Permit services (you will be notified of the time of the balance payment after work is commenced). Please make a payment within one week from the date your order is placed. LESJ will commence services as soon as the payment is confirmed. In case of face-to-face consultations, payment can be made in cash after the consultation.

■SCHEDULED TIME OF DELIVERY
It will be specified on a quote. In case it is difficult to determine at the time of a quote when the services will be completed or when the product will be delivered, LESJ will provide you with a rough schedule on the time of delivery at a later date.

■RETURN AND REPLACEMENT
If you are not satisfied with any part of the services rendered or products delivered by LESJ, you are to notify LESJ within 14 days from receiving such services or products, specifying the details of errors or defects. In such case, LESJ will correct, at no cost to you, any errors or provide you with a replacement at the earliest time possible.

■CANCELLATION OF ORDER / REFUND
In principle LESJ is not giving you a refund on any order you cancel after services commence. However, in case of cancellation made soon after the placement of an order, it is possible to return to you the funds LESJ has received after deducting 1) the fees equivalent to the number of hours spent (at a time-charge of JPY2,000 per 30 minutes), 2) actual expenses spent on the work (if any), and 3) bank charges for such refund payment.

■ACCEPTANCE
You are deemed to have read and accepted the contents of this website by requesting a quote, making an inquiry, or placing an order to LESJ in any manner.

Also See Important Notice

ページの先頭に戻る